HAVING OUR PRETTIEST PIECES AT YOUR NEXT EVENT IS AS EASY AS 1, 2, 3!
We’ve outlined our process and some of our most frequently asked questions below.
Create and submit your wish list so that a member of our team can put together a quote for your event. Quotes take 2-3 business days for our team to prepare.
Once we have perfected your wish list and event details, we will send you a contract to sign. A non-refundable 50% retainer is due when you sign the contract.
The remaining 50% will be due 30 days prior to your event. Remember that pieces are not reserved until the contract is signed and the 50% retainer is paid. If your event is in 30 days or less, payment is due in full to reserve your pieces.
14 days prior to your event, we will confirm the Will Call or Installation and Retrieval details for the day of your event. See our FAQ below for more details.
Our pricing varies by item, but below is a general reference of ranges
$500 and up
SOFAS AND SECTIONALS
$175 to $275
$50 to $150
BARS AND BUFFETS
$200 to $300
BAR BACKS AND SHELVING
$75 to $125
ACCENT AND DINING TABLES
$40 to $125
AREA RUGS AND RUNNERS
$55 to $100
ARBORS AND BACKDROPS
$75 to $500
We want to be a part of your event!
We have provided the answers to some of our most frequently asked questions below.
*DO NOT DELETE CSS TO MAKE FIRST ACCORDION CLOSED*
Will you deliver and pickup my rentals?
Do you allow will call?
Sometimes. Based on the item, event date and order size we may allow pieces to be picked up. When you fill out your wish list feel free to add that you are interested in will call in the “any additional comments” section.
Do you have a minimum for delivery?
Yes! Local orders (within 25 miles of Greensboro) must be $1500 or more for us to quote you on delivery and pickup of the pieces. For events over 25 miles from our warehouse, rental minimums may increase based on distance. Rental minimums may also increase based on holidays and dates surrounding holidays. And we are happy to go as far as you like…whether it is the beach, the mountains or anywhere in between. Last year, we even loaded up a big box truck and headed to Okeechobee, Florida.
How do I get the rental process started?
How do I reserve my pieces?
Do you charge sales tax?
Can I make changes to my order after the retainer has been paid?
What does the Cleaning Fee and Damage Waiver cover?
This non-refundable fee covers normal wear and tear on our one of a kind pieces. It also covers cleaning and sanitizing our plate and glassware collection. This does not cover gross negligence or excessive damage requiring professional repair or replacement.
10% of total delivered rentals
15% of total will call rentals
Do I have to clean the plates and glassware before I return?
Can I come to your studio and see the pieces in person?
How does Installation and Retrieval work?
Our Standard Installation and Retrieval includes dropping off pieces on the Friday before the event or Saturday of the event and retrieving them on the Monday following the event. Drop off, without styling, means that all pieces will be delivered to a central, downstairs location at the venue. Once delivered, you or members of your party can set the pieces up any way you like! If you have chosen a pre-styled lounge or we have custom styled a lounge for you, we are happy to set up as planned as long as we are provided with a floor plan at least a week before your event.
If your pieces need to be picked up on the evening of the event after 10 pm, the following business day before 9 am or a non business day please let us know so that we can quote you on our After Hours Pickup.
If our pieces are not being picked up that evening, they need to be left in a secure area where they are protected from any weather related issues. We do have furniture covers available to add to your rental order however we will need to know a few more details about the location of the event prior to using furniture covers as protection rather than more permanent structures or tents.
Will Call and Return
Our pieces can be picked up the Friday prior to your event between 11:00 am and 3:00 pm. Pieces need to be picked up in a covered trailer, cargo van or box truck (Pieces cannot be picked up in an uncovered truck or trailer. If you arrive in an uncovered truck or trailer, pieces will not be released to you and your order will not be refunded). Please arrive prepared to load your rentals (bringing any necessary tie downs or blankets). The pieces can be returned the Monday following the event from 10:00 am to 4:00 pm. Once your retainer has been paid, we will schedule a specific time in that window for your pickup and return.
During this unprecedented time, our Will Call is contact less. Weather permitting, we will have your pieces outside of our front door prepared for you to load. If you need one or more of our delivery team members to assist with the loading or unloading, please let us know so that they can be on site. There will be a $50 charge per man/per occurrence for this service.